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SUPPORT
Rules and Conditions
Welcome to Thinc Mail, online technical support service, you can use e-mail support at any time but please note: this is an Internet Online Service for e-mail correspondence only, our support team requires that you have a valid e-mail address to respond to. You can contact us at anytime at
support@thincmail.com
The service is limited to introductory help and brief replies to questions you have. Sad to say we cannot offer ongoing monitoring or troubleshooting of network issues as our resources are limited. We can answer basic questions about the software and try to answer basic network issues that are related to the software. The first choice should always be the
the Thinc Technology FAQ pages, this is being constantly updated to help you with any common issues.
You can access the Thinc-Mail FAQ pages at Thinc-Mail
FAQ or
the Thinc-Time pages at Thinc-Time
FAQ
If you have not registered, then we recommend that you please register your product before submitting your questions. Please allow 24 hours from the time you register to the time you submit your first request for support.
Thinc Technology does not support telephone inquiries, however, if you contact us by telephone and time permits we will always try to assist you. Please note that we will not return telephone support calls, our support team always recommends e-mail support first.
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