Thinc-CRM

            Store all customer information & actives in a common repository.

Customer relationship management (CRM) is a term applied to processes implemented by a company to handle its contact with its customers. Thinc-CRM caters for your business from entry level Small Office Home Office (SOHO), and Small Medium Business (SMB) mid market by, providing simple processes of, storing information on current and prospective customers.

Information in the system can be accessed and entered by different employees, such as sales, marketing, customer service, training, professional development, performance management, human resource development. Details on any extra customer contacts can also be stored in the system. The rationale behind this approach is to improve services provided directly to customers and to use the information in the system for targeted marketing and sales purposes.

Thinc-CRM is not simply a data base software, as there is a growing choice of CRM solutions out there and with so many offerings, all presenting their solution as the quintessential CRM solution. Most lack two important ingredients, simplicity being one allowing you to log all important customer-related interaction into your CRM enabling you a quick reference in future. Price being the second with all other competitor forcing customers to purchase a user by user license instead of a single site license approach.

Minimum & Recommended hardware requirements List

Some features of Thinc-CRM:

• Easy to use and store information about customers (Click here to view screenshot )

• Track all purchases of products & services (Click here to view screenshot )

• Track all contacts and related information & activities from a common repository.

• A NON-Web browser base application, which runs on your local network

• A single price includes all the licenses for up to 10 users.

• Installation and configuration wizard, which makes setting up of Thinc-CRM easy even for even first time users

• One price for the whole office.

• Manage hierarchy of contacts within your customer company to have a better coordination while dealing with customers.

• Store all the details of customer meetings and calls.

• Activity management, log all important customer-related information into your CRM account for a quick reference in future.

• Easy contact management with any extra customer contacts can also be stored in the system.

• Integrates with Thinc-Time for meeting and diary reminders.

• Simple product tracking.

• Simple sales reporting

• Keep date stamp and time stamp notes about Contacts, Company or Opportunities.

• Flexible sales reporting allows you to make better business decisions.

• Send group emails to specified groups / categories using Thinc-Mail.

• Up & running in minutes.

"  Think Innovation  "